Rental Conditions
 

•  Handing over the bike
  The hirer receives the bike in a perfect technical, safe and clean condition.
  The hirer checks this condition immediately and confirms the perfect condition with his signature on the rental contract.
• Payment
  The full rental amount has to be paid in cash (Euro) at the moment of handing over the bicycle. We do not accept credit cards.
• Repair of damages during the rental period – “Bike Repair Fund”
  Many people asked us if we offer any kind of insurance in case if a  bike gets damaged or stolen. Until today there was no company which took this risk and offered an insurance. I got the idea, that the big “Velo Sport Team Rental Family” can insure cases of bike damages by itself. So, from now on 2 € of every bike rental goes to the “Bike Repair Fund”. If you rent bikes of the categories A, B, C, E, F and T nearly all kind of damages are covered by this fund. Damages in High End Bikes category D and S are only covered up to € 450.
• The fund does not cover: All kind of tyre problems, lost bike parts or stolen bikes. For these things you are still fully responsible.
  If a mechanic has to come to repair a bike which got damaged through your fault, we charge the same amount as we would for delivery to that zone.
• Liability in case accident:
  The hirer should have coverage through his own accident and liability insurance. The renting company is not responsible under any circumstances for accidents or damages caused to the hirer or which the hirer causes to any third party or cases of liability.
• Liability in case of theft: If your rental bike gets stolen or you lose bike parts like computer or the mini pump on the frame, you are totally responsable by yourself for the loss. If a bike gets stolen you have to inform immediately Velo Sport and if you have an insurance at home which may pay for the stolen bike you have to ask for a police report at the local police station. Velo Sport will charge for a stolen bike as follows:
  Bike type A € 350 – E € 650 – F € 750 – C € 850 – D € 2000 – S € 2500
  For missing bike parts we charge the value of the part for example: Computer € 15,-, minipump € 10, saddle bag € 5.
  A simple cable lock is not a real security against theft. Only a heavy iron lock offers a bit of protection. Such a lock you have to bring yourself. We suggest: On the road keep 2 eyes on the bike - this is the best protection and at your hotel or rental house take the bike inside to your room. Bike storage rooms at hotels we recommend only, if they offer individual locker systems, videocameras or similar security systems. Ask at the hotel who is responsable, if a bike gets stolen in a storage room - the hotel or you?!